Browse Products by Brand
- Amplified Phones
- Hearing Aids Direct
- Hearing Impaired Accessories
- Telecoil Devices
- TV Ears
Browse Products by Price
Hearing Aids Direct's relationship to end users
At HearingAidsDirect.com, we pride ourselves with being the best hearing aid referral service in the country. We want every single consumer who browses our website to be informed properly about hearing loss, products and services for hearing loss, as well as the necessary steps to being happier with your hearing. The best way to help you is to get some personal information. The more information we have from you about your current ear health, the better. We know that there are a lot of reasons why people are hesitant to release personal information so we promise to keep yours confidential.
If you're still not comfortable releasing your information on our web site, please call us toll free so we can assist you directly with your questions and concerns. You may also contact us by mail at:Support Team HearingAidsDirect.com 1840 41st Ave Ste 102-286 Capitola, CA 95010 877-828-4327 Toll Free email@example.com
Any complaint or request for information shall be the object of an investigation or response within 30 business days. If the complaint is justified, HearingAidsDirect.com will take the appropriate measures to address the complaint, including access to the requested information, by proceeding with rectification or, as the case may be, by amending its policy and practices.
HIPPA NOTICE OF PRIVACY PRACTICES FOR PERSONAL HEALTH INFORMATION
How we may use or disclose your medical information:
For Payment: Hearing Aids Direct may use and disclose medical information about you so that we can obtain payment for the treatment and services we provide to you from an insurance company or another third party. Example: We may need to give your health insurance plan information about your diagnosis and a description of the care that we provided to you in order to receive payment for your care.
For Treatment: Hearing Aids Direct may use and disclose medical information about you, including hearing evaluation findings, in order to ensure that you receive proper medical treatment. Example: We may disclose your health information to another physician, licensed hearing aid dispenser, audiologist, or health care provider involved in your care.
For Health Care Operations: Hearing Aids Direct may use and disclose medical information about you for our health care operations. Health care operations are activities that are necessary to run our offices, maintain licensure, and to make sure that our patients receive quality care, services and products. For example, we may use your medical information to review our treatment of you and the services we provided and to evaluate the performance of our staff in caring for you. Also, we may need to discuss your medical information with companies and individuals necessary to complete orders for hearing care devices and for the purpose of consultation and recommendation of said devices.
Appointment Reminders/Order Status: Hearing Aids Direct and it's in-network providers may contact you or your personal representative with a reminder postcard, email or telephone message that it is time for you to call our local office and schedule an appointment. We may also contact you by telephone or email with regard to an information request you submitted on our website, find a provider request on our mapping page, the status of your hearing instrument, earmold, repair or assistive device order. Hearing Aids Direct may tell you about or recommend possible treatment options or alternatives that may be of interest to you.
Individuals Involved in Your Care or Payment for Your Care: Hearing Aids Direct may discuss your medical care with family members or close personal friends who are involved in your medical care or payment for that care. You have the right to restrict or refuse any of these uses or disclosures.
To Avert a Serious Threat to Health or Safety: We may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threatened harm.
As Required By Law: We will disclose medical information about you when required to do so by federal, state or local law.
Health Oversight Activities: We may disclose your medical information to a health oversight agency such as licensing boards for activities authorized by law.
Workers' Compensation: We may release medical information about you for workers' compensation or similar programs that provide benefits for work related injuries or illness as required or permitted by law if you are injured at work.
Lawsuits and Disputes: We may disclose medical information about you in response to a court or administrative order, discovery request, a subpoena or other lawful process, but only if efforts have been made to tell you about the request or to obtain an order protecting the information requested. We may use or disclose your medical information if it is a by-product of any of the uses or disclosures described above and it could not be reasonably prevented.
Limited Data Sets: Hearing Aids Direct may use or disclose certain information that does not directly identify you for research, public health or health care operations if the recipient of that information agrees to protect the information.
DISCLOSURES WITH YOUR AUTHORIZATION
We must obtain your authorization to use or disclose health information in those situations not otherwise described in this Notice. If you do authorize us to use or disclose your medical information, you have the right to revoke that authorization at anytime. To revoke authorization, we must receive written notice by certified mail to:
YOUR RIGHTS IN CONNECTION WITH YOUR MEDICAL INFORMATION
You have the following rights in connection with the medical information we maintain about you:
Right to Inspect and Copy: You have the right to inspect and copy your medical information that is in our possession. You may not, however, have access to information that is put together for use in a civil, criminal or administrative proceeding. To inspect or copy your medical information, you must submit your request in writing to our corporate office. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request. We may deny your request to inspect or copy your health information in certain very limited circumstances. If you are denied access to your medical information, you may be able to request that the denial be reviewed.
Right to Request Amendment: If you feel that your medical information is incorrect or incomplete, you may ask us to amend that information. You have the right to request an amendment for as long as the information is kept by or for our office. To request an amendment, your request must be made in writing and submitted to our corporate office. You must explain why you believe that the medical information is incorrect or incomplete. If we deny your request, you have a right to give us a short statement to be placed with you medical information or to have us include your request for amendment with your medical information.
Right to an Accounting of Disclosures: You have the right to request, and we must provide you with a list of certain disclosures of your medical information. We are not required to include on that, disclosures to carry out your treatment, payment for your care, and other health care operations and certain other disclosures. To request this list or accounting of disclosures, you must submit your request in writing to our corporate office.
Your request must state a time period covered by your request. That time period may not be longer than seven years and may not include dates before April 14, 2003. Your request should indicate in what form you want the list (for example on paper or electronically). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
Right to a Paper Copy of this Notice: You may ask us to give you a copy of this notice at any time by asking for it in person or in writing. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.
We do not sell or lease your personal information to unaffiliated third parties.
If you believe your privacy rights have been violated; you may file a complaint with us or with the Secretary of the United States Department of Health and Human Services. To file a complaint with us, contact our corporate office in writing. You will not be penalized for filing a complaint.
If you have any questions about this notice, please contact our support team.
WE MAY MAKE CHANGES TO THIS POLICY IN THE FUTURE WITHOUT NOTICE, AND ANY OF THE TERMS OF THIS POLICY THAT ARE CHANGED WILL APPLY TO ALL OF OUR MEDICAL INFORMATION. IF WE CHANGE OUR POLICY, YOU MAY OBTAIN A COPY OF THE REVISED POLICY BY NOTIFYING US IN WRITING OR BY EMAIL TO THE ABOVE ADDRESS.
Call us toll free at:
Or Email our support team at: