FAQ

 

Q: All the information on the internet is over whelming, where do I start?

A: Starting is always the biggest and hardest step to hearing better. We at HearingAidsDirect.com feel that a quick phone call to our toll free number, (877) 828-4327, is the best place to start. One of our licensed hearing aid dispensers can answer any questions you might have and help guide you through the sea of information in order to solve your hearing problems. Don't worry, we'll do our best to make this process easy and enjoyable!

 

Q: Why do hearing aids cost so much?

A: The answer is simple, technology + tiny size + great patient care = $$$. Hearing aids are a mixture of amazing technology and a providers attention to detail. With both, you’ll be hearing much better!

 

Q: Why can't I buy the hearing aids directly from your website?

A: HearingAidsDirect.com as well as it's vendor's know that in order to fit a hearing aid correctly to the individual wearing it, you can't cut any corners. Buying a hearing aid online that is not fit to your hearing loss or your lifestyle would be a waste of your money. The only way to fit a hearing aid correctly is to sit down with a licensed dispenser, in a face to face environment and have them work with you one on one.

 

Q: What type of warranty do your hearing aids have?

A: All of our hearing aids come with factory warranties. Most warranties are going to range from 1 year to 3 years. This typically includes a loss and damage insurance coverage as well. Usually the warranty length depends on the model, the more expensive the model, the longer the warranty. HearingAidsDirect.com also sells extended warranties if you want extra piece of mind.

 

Q: Do I need two hearing aids or can I just use one?

A: If you have a hearing loss in two ears, you need two. If you have loss in one ear or one ear is un-aid-able, then you use one. If you have a loss in both ears and think you can get away with only wearing one hearing aid to get similar results, you are wrong. There will be a significant benefit with wearing two hearing aids vs. one in the case of both ears having loss.

 

Q: Do I sleep with them in?

A: Most hearing aids you can sleep with, but most of the time you will take them out when you lay in bed.

 

Q: Can I swim or bath with them in?

A: There are a few hearing aids you can get wet, but even with those we recommend you take them out during water time, as good measure.

 

Q: How long do they last?

A: All of our hearing aids are fully digital and can be reprogrammed for a new loss anytime. This keeps them in top performance with your hearing needs, however the physical electronics usually last up to ten years.

 

We hope this helps. If you would like to add any questions or comments please submit your information and question or comments here, we will reply within 5 business days and possibly even anonymously list your question and answer on this page. Thank you for visiting and we hope the Hear from you soon!

 

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